tjbat Privacy Policy

1 Introduction and Scope

tjbat (referred to hereinafter as "we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. This privacy policy applies to the tjbat.cam website and all services connected to it. This policy describes how we collect, process, store, and protect the personal information of our users.

By using our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, we ask that you refrain from using our services. We fully respect the privacy of our users and treat data protection as our top priority.

2 Data Collection

tjbat collects various types of information. The categories of data collected are detailed below:

2.1 Registration Information

When you create an account on tjbat, we collect the following information:

• Full name and national identity card number (for verification)
• Email address and mobile number
• Date of birth (for age confirmation — for users aged 21 and above only)
• Residential address
• Preferred payment method details (bKash, Nagad, or Rocket number)

2.2 Transaction Information

At the time of each financial transaction, we record:

• Deposit and withdrawal amounts and dates
• Transaction method and reference number
• Transaction history and status

2.3 Gaming Activity Information

To improve your gaming experience, we store:

• Game play history and preferences
• Bonus claims and wagering activity
• Voluntary self-exclusion or limit-setting information

2.4 Technical Information

The following is collected automatically to ensure platform security:

• IP address and device type
• Browser version and operating system
• Platform access times and session information
• Referral source and page navigation patterns

3 Purpose of Data Use

tjbat uses collected data only for specific and legitimate purposes. We do not use any information unnecessarily. The main purposes for which we use data are as follows:

• Identity Verification: To confirm user identity through the KYC (Know Your Customer) process and to prevent fraudulent activity.
• Service Delivery: To manage your account, process transactions, and operate gaming services without interruption.
• Security: To protect accounts, prevent fraud, and block unauthorized access.
• Customer Support: To provide effective assistance through 24/7 live chat.
• Legal Compliance: To comply with applicable laws and regulations and to meet the requirements of regulatory authorities.
• Responsible Gaming: To identify problematic gaming behavior and to support users.
• Platform Improvement: To conduct analysis for further improving the user experience.

4 Data Storage and Security

tjbat has adopted industry-standard technical and organizational measures to protect your personal information.

4.1 Technical Security Measures

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data that is stored is kept in an encrypted state.
• Firewall Protection: Advanced firewall systems are used to prevent unauthorized access.
• Regular Security Audits: Regular audits are conducted by third-party security experts.

4.2 Data Retention Period

We retain data in accordance with legal and business requirements. Even after an account is closed, certain data may be retained for a defined period due to legal obligations. Once the need has passed, data is securely deleted.

4.3 Response to a Data Breach

In the event of a data breach, we will notify affected users within the timeframe required by applicable law and take the necessary corrective action.

5 Cookies and Tracking

tjbat uses cookies and similar technologies to improve the user experience and to maintain platform functionality.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login status, ensuring security, and operating core functionality.
• Functional Cookies: Used to remember your language preferences, game settings, and personalized experience.
• Analytics Cookies: Used to analyze how the platform is used and to improve the service.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling cookies may cause some platform features to not work properly. Essential cookies remain active at all times as they are part of the core structure of the service.

6 Sharing Data with Third Parties

tjbat does not generally share your personal information with third parties. However, data may be shared in the following specific circumstances:

• Payment Processors: The minimum necessary information is shared to complete transactions through bKash, Nagad, and Rocket. These providers are governed by their own privacy policies.
• Legal Obligations: Information may be provided in response to court orders, government directives, or lawful requests from law enforcement agencies.
• Technology Service Providers: Third-party service providers essential for operating the platform (such as server hosting and security software) may access limited data under strict confidentiality agreements.
• Fraud Prevention: Necessary information may be shared with specialized agencies for detecting and preventing fraud.

7 Your Rights

As a tjbat user, you have the following rights:

7.1 Right to Access Data

You may request from us at any time to find out what information we hold about you. We generally respond to such requests within 30 business days.

7.2 Right to Correct Data

If any of your information is incomplete or incorrect, you may contact us to have it corrected. For some information in your account profile, you can make updates directly yourself.

7.3 Right to Delete Data

In certain circumstances, you may request that your personal data be deleted. However, we may be required to retain data necessary for legal obligations or the resolution of ongoing disputes for a defined period.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. In this case, please email [email protected].

7.5 Right to Data Portability

You may request to receive the data you have provided in a structured, machine-readable format.

8 Privacy of Minors

tjbat operates exclusively for adults aged 21 and above. We do not knowingly collect any information from minors or provide services to them.

We have an age verification process in place during registration. If a user registers by providing a false age and this is later proven, the account will be immediately closed and all collected information will be securely deleted.

If you believe a minor has registered on our platform, please notify us immediately at [email protected].

9 Data Transfers

tjbat uses international-standard servers and infrastructure that may be located in various geographic locations. If your data is transferred outside of Bangladesh, we will ensure that:

• Adequate data protection measures are in place in the destination country.
• The data transfer is protected by agreement and that applicable Bangladeshi law is being followed.
• Third-party providers are committed to upholding standards equivalent to our privacy policy.

10 Policy Changes

tjbat reserves the right to modify or update this privacy policy at any time. When significant changes are made to the policy, we will notify users in the following ways:

• A notice will be displayed on the website's main page.
• A summary of the changes will be sent to the registered email address.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after the updated policy is published will be considered as your agreement to the terms of the new policy. For significant changes, your explicit consent may be requested.